Activation

Activating Omniscope

 

The free Omniscope Viewer is unactivated, but can open, view, navigate, filter and analyse .IOK files without size limitations (other than the amount of RAM on the machine running Omniscope relative to the amount of data in the file). All free Viewer installs also come with a 30-day trial of activated Omniscope Professional functionality, which permits you to import your own data, add maps, images, links etc., save and share the .IOK files with anyone else with the free Viewer installed. After 30 days, the trial period expires, and the installation reverts to a useful free Viewer, unless activated with a license key. It is not necessary to download a different installer to upgrade to an activated edition.

Note: Licensing is on a per-user, per-account basis. If you need to activate multiple user accounts on the same physical machine, or you have multiple virtual machines carved out of the same physical machine, you will need an activation key for each user account. Activation of multiple users on a single machine (or Citrix or VMWare-type virtual machines platform) must be done on a user-by-user basis. If you need to do this for a large number of users, please contact us for assistance. 

Purchasing a license key

To activate, you must have a valid license key, which is a sequence of letters and numbers that looks like this:

 PUWU - YHUJ - U44M - KRPV  

Contact us in order to obtain a license key.

Online Activation

Start your Free Viewer from the Desktop or the Start menu. Click Help > Check for Software Updates Now to ensure you have the latest version installed. Once you have installed the latest version, click on Help > Product Licensing and Activation. Enter your license key/serial number in the space provided.

If your machine has already been activated before, you will instead see green Refresh or red De-activate options. Use Refresh whenever you upgrade to a new version. The De-activate command is used to move your activation license key to a new machine by first removing it from the existing machine. You are allowed to do this at most 3 times.

If Activation Fails...

If you are online, and there is a problem with online activation, it is most likely caused by a lack of a direct connection between your machine and our activation server.  This can be caused by firewalls, proxy servers or both. You will most likely see this message:

If you don’t have an Internet connection or can’t activate online due to corporate firewalls, un-configured proxy server settings, etc. you can still activate manually.  Configuring your Proxy settings may solve the problem.  If not, you can Select Browser-based activation.

Browser-based Activation

Follow the same procedure as for Online Activation until you see the dialog above, then click on Browser-based activation, and you will see the following dialog:

If your machine has access to the Internet:

  1. Click on the 'Click here' link
  2. Your web browser will open and display a response code
  3. Paste the response code from the browser into the box shown above
  4. Click Submit

If your machine does not have Internet access:

  1. Copy the web address shown and go to another machine with web access
  2. Copy the address into the browser
  3. The browser will display a page with the response code
  4. Copy the code and return to your machine
  5. Enter the response code into the box shown on your machine
  6. Click Submit

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Known Activation Issues

Known Activation Issues

 

Reverting from version 2.4 to 2.3

If you are reverting your Omniscope 2.4 installation to Omniscope 2.3 installation it is important that you deactivate your license prior to installing version 2.3. If you are upgrading from Omniscope 2.3 to Omniscope 2.4 then this does not apply and you do not need to deactivate prior to upgrading.

If you have any questions please contact us using our contact form.

 

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